Phone: 866-784-9400 for immediate assistance with your order we are happy to help.
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Playtime's Lifetime Warranty on Playground Equipment
You can relax when you purchase a Playtime product because we offer the industry’s first bumper to bumper warranty. Playtime warranties our products for a lifetime to the original owner with your proof of purchase and we stand behind it with Playtime’s pledge to make every customer happy, every time. So if you ever have a problem just pick up the phone and call us or contact your sales representative, then ship your item to us and we will refurbish or replace for free for as long as you own it. We will ship your replacement back to you for free. No questions asked and yes, moving parts are included. Always keep your receipt as proof of purchase, that is all.
Thank you for being a Playtime – Lifetime customer.
- Warranty excludes vandalism, paint, decals and improper installation.
- The lifetime warranty does not include any cosmetic issues including scratches, dents, fading of colors, discoloration of paint or plastic.
 PlayTime's Price Match Guarantee
A low price guarantee, if we can't match your lowest price we will give you an item or free.
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